Contact information
If you have any questions, concerns, or need assistance with your order, we’re here to help.
Contact Us
For all inquiries related to orders, shipping, returns, or general questions, please contact us using the information below:
Email: info@thatgirlsboyfriend.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)
Response Time
We aim to respond to all inquiries within 24–48 business hours. Please note that response times may be slightly longer during product launches, promotions, or holidays.
Order Inquiries
When contacting us about an order, please include your order number and the email address used at checkout to help us assist you more efficiently.
Social Media
While we love connecting with our community on social media, official customer support is handled via email only to ensure accurate and timely assistance.